1. When does my order ship?

All orders will be shipped out via USPS or UPS, 2 to 4 business days from purchase. Please make sure your shipping address is error free. We ensure that packaging is done with utmost care to prevent any damages during shipping. Shipping to Canada is available and is based on weight. Any taxes and tariff set by receiving country(eg: Canada) are the customer's responsibility.

2. Are all sales final?

Due to COVID-19 restrictions, all our sales are final. Crystals occur naturally within the earth and no two are exactly the same. We source our crystals ethically and are of highest quality.

3. What if I have a question about one of your product?

Please take a moment to read detail description about our products on the site. In addition you can DM us on social media: @dh.crystal.company (FB/IG) or email us at info@dhcrystalcompany.com