1. When does my order ship?

All orders will be shipped out via USPS or UPS, 3 to 5 business days from purchase during normal course of operations. Please make sure your shipping address is error free and include your email/phone for notification. We ensure that packaging is done with utmost care to prevent any damages during shipping. In special circumstances, shipping may get delayed and we will ensure that customers are aware of when orders will be shipped.

2. Are all sales final?

All our sales are final. Crystals occur naturally within the earth and no two are exactly the same. We source our crystals ethically and are of highest quality.

3. What if I have a question about one of your product?

Please take a moment to read detail description about our products on the site. In addition you can DM us on social media: @dh.crystal.company (FB/IG) or email us at info@dhcrystalcompany.com